As the COVID-19 outbreak continues to impact global business, resilience will prove vital in succeeding in 2021. Uncertainties are increasing. The economic effect is becoming more volatile. You must purposefully develop capabilities to tackle ambiguity and unpredictability—in a word, resilience—so you can continue towards regaining your footing and thriving.

As part of your recovery, you are indeed operating differently than you used to. While there is still no precise date when things will be back to what will come to be considered normal, your business landscape will be much different than it was pre-pandemic. By being aware of the scale and depth of action required, you and your team (executives) can formulate your sustainability strategies.

Are you ready to begin integrating sustainability into resilience?

 

Your road to resilience relies heavily on your sustainability strategies, and the following tasks are critical for you to move towards stability:

  1. Develop your future thinking.
    Now is the time to develop your plans for anticipating potential scenarios that might lead to your teams being better prepared to act quickly and decisively when shifts occur. Understanding and preparing for a range of methods have value for each of your teams.
    Your thinking should be that you are starting a movement throughout your company for innovation to have a consistent, sustained future. Innovation design needs to be an essential part of your company. Valuing your customers rather than profit will not only increase your people’s motivation, but they will also become many times more effective at innovation. How you design the future of your organization must include invention and innovation.
  2. Redefine your process optimization.
    By optimizing and improving your business processes, you are opening your team and business to efficiencies that had not been believed possible.
    • The first place to start is with your employees’ evaluations. Consider the productivity of your workforce. Building clear communication channels between you and your team leaders or granting them more flexibility with their team’s management may also boost productivity.
    • Using detailed traffic monitoring software, you can closely track how your customers respond to a large variety of factors. Monitoring is a good step in learning how to anticipate the needs and wants of your customers.
    • After examining your customers’ behavior, you should try to listen to what they have to say. Improve communications and customer satisfaction by utilizing customer relationship management (CRM) software. In addition to CRM software, you can gain input from your clients through social media. Encourage your customers and clients to leave feedback and comments on LinkedIn, Facebook, and other major social media platforms.
    • After examining your customers’ behavior, you should try to listen to what they have to say. Improve communications and customer satisfaction by utilizing customer relationship management (CRM) software. In addition to CRM software, you can gain input from your clients through social media. Encourage your customers and clients to leave feedback and comments on LinkedIn, Facebook, and other major social media platforms.
    • Tweaking the performance of your company is never an easy task. However, it would be best if you did not let this stop you from making changes and finding new methods of streamlining your operations. Your business needs to continue moving forward with improvements to remain competitive.
    • You do not need to cut any corners to promote growth, increase sales and expand your company. Start with the efficiency of your daily operations.
  3. Embrace diverse viewpoints.
    Resilience starts with you. That will happen if diversity—including experience and perspective—is present to deliver lateral thinking, strengthening your organization’s ability to identify and prepare for unplanned shifts in your industry or environment. Diversity is another tool that can help ensure that your company identifies and prepares for change. Decision-making is also more systematic when listening to employees, and customers, who will challenge inflexible mindsets to your business’ benefit.
    Diversity can enhance your organizational ability to reflect on and learn from critical situations and, therefore, promote adaptation. You can create a diverse culture (valuing and open), ensuring supportive conditions to deploy (team) executives with appropriate leadership (qualities and styles).

Conclusion

 

As we have seen countless times before, companies that are quick to adapt and change to the current situations are more likely to find long-term success. Your business can emerge from the outbreak with a different approach that promotes efficiency and productivity. You will be prepared to handle whatever is over the horizon. Sustainability means new strategies and initiatives that can help yoube not only resilient but even grow.

Plan! Adapt! Manage! Succeed!

AccuComp Enterprises has a track record of supporting and nurturing growth, in addition to keeping an eye on cash flow – the lifeblood of business.

Contact us at m.parces@accucompenterprises.com.

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